- Is shipping free?
Standard shipping is complimentary for all US Domestic orders. All international orders outside the USA will be charged.
- Do you ship internationally?
Yes, we are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination and duties and taxes are the responsibility of the buyer. Please visit Customer Service for more information.
- What are my shipping options?
We ship our jewelry by trusted carriers like USPS, depending on the destination. Standard shipping generally takes 5-10 business days. Express shipping generally takes 2-4 business days. We do not offer overnight shipping at the moment.
- How long does it take to get my order?
All in-stock items generally take 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on method and location.
- How do I track my order once it has been shipped?
An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email.
- Am I liable for my jewelry order while it is being shipped?
You are not liable for your jewelry order while it is being shipped. All our shipments are fully insured by MickiMazza.com.
- Do you ship to APO?
We do ship to Military APO, as well as FPO boxes. Please allow additional time for orders shipped to these addresses.
- If I paid for shipping and return my item, do I receive a refund on the shipping fee?
No, the shipping fee is non refundable, unless we shipped an incorrect item or the item has a defect. Returns are accepted up to 14 days from the ship date.